Terms and Conditions

General Terms and Conditions
These terms and conditions are binding on both parties and govern the rights, obligations, purchase and payment terms, delivery and return of goods, liability of the parties and other terms and conditions relating to the purchase, provision of services and sale of goods from VDP Group SIA (hereinafter referred to as the “Seller”) by the Buyer and the Seller.

The Buyer agrees to these terms and conditions by confirming this at the time of placing the order in the online shop or by calling the info reservation line.
The Seller has the right to change the terms and conditions in the light of the legal requirements. The Buyer shall be informed of this via the online shop or by e-mail.

1. Buying/Selling
   • The buy/sell agreement is concluded at the moment when the client:
   • Confirm the purchase in the online shop or by requesting the service via the info phone (the Customer is informed by e-mail);
   • Confirm your order by telephone, stating the delivery address, name and surname, and sign the courier document (delivery note, electronically signed at the terminal or otherwise, depending on the courier’s requirements) upon receipt;
   • Sends all the necessary documents to complete the leasing form provided by the Seller.
2. Buyer’s rights and obligations:
   • The buyer must pay for the goods according to the payment terms.
   • The Buyer undertakes to comply with these conditions, which are described in the Online Shop and in European Union law.
   • If the Buyer fails to fulfil its obligations, the Seller shall have the right, immediately and without prior notice, to limit or terminate its cooperation with the Buyer.
3. Seller’s rights and obligations:
   • The Seller shall have the right to cancel the Buyer’s order if the Seller is unable to contact the Buyer within 3 (three) working days, following the contacts provided by the Buyer.
   • The Seller undertakes to respect the Buyer’s right to data privacy in the context of European Union legislation and the terms of the “Privacy Policy” of VDP Group SIA.
4. If the Seller is unable to fulfil the Buyer’s order (to deliver the goods within the time specified and/or to deliver exactly the goods ordered by the Buyer), the Buyer has the right to return/refuse this order and the Seller must refund the Buyer within 3 (three) working days if the Buyer has already settled the order with the Seller. An exception to this is if the Buyer and the Seller have mutually agreed on a different delivery time or an exchange of the goods for another.
5. Return of goods:
   • The Customer has the right to return the goods within 14 (fourteen) days, subject to the following conditions:
   • informing the Seller of this decision by submitting a written application to the Seller;
   • When delivering the goods to the office of VDP Group SIA – Kuģu iela 11, Rīga, LV-1048;
   • When the product is returned in its original packaging, in the same condition in which it was purchased.
6. The Seller’s obligations include returning 100% of the goods to the Buyer within 30 (thirty) days to the bank account indicated by the Buyer (in the application for return of goods), less delivery costs, if any. The Seller shall be entitled to refuse the return of the goods if the goods are damaged and/or have been misused.